Order management
Purchase and Sales Order Management
Accurate monitoring of orders and suppliers
General Noli can handle your purchase or sales orders - right from when they are issued.
Purchase order management refers to all business procedures related to an order’s life cycle.
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General Noli can trace all information and processes of your orders, from the moment they are created to the final destination.
The timely handling of purchase orders—right from the moment they are issued—allows for better control of your order-to-cash cycle.
General Noli employs a sophisticated system based on years of experience with large U.S. retailers.
We manage your purchase orders by providing complete control and visibility of all upstream and downstream processes. We also facilitate corrective actions while maintaining the integrity of your order-to-cash cycle.
Such interventions include:
- Automated or manual order approval process
- Identification and management of supplier delays
- Identification and management of carrier delays
- Possible changes in transportation mode
Without our purchase order management, visibility and corrective actions are limited to the shipment phase. This severely restricts or eliminates the opportunity to make proactive decisions that could mitigate adverse and sudden contingencies.
Our platform has been developed with 40 years of customer feedback
Main features:
- A flexible, in-house platform based on over 40 years of experience with large U.S. retailers
- Configurable operating procedures based on your processes and workflows
- Direct EDI/API connections or via all major third-party platforms
Services include:
General Noli resources
Global key account team – a group of professionals with proven experience dedicated to your business
- Supplier configuration and management
- Purchase order management control tower
- Online booking management
- Coordination of local operations
- Reporting
Local operators – our teams are located near your suppliers
- Daily interface with your suppliers anywhere in the world
- Quality control processes
- Operational management of orders and related shipments at both origin and destination
- Consolidation/deconsolidation of orders and shipments
- Customs clearance procedures at both origin and destination
A wide array of reports at your disposal
We offer extensive report options with three levels:
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A. Container
B. Supplier invoice
C. PO/SKU
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A. Container level
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Single line for each container
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Provides details about:
- Type and number of containers
- Planned vessel
- Cargo information
- Supplier
- Route
B. Supplier invoice level
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Single line for each invoice of the specific supplier/certificate of acceptance of goods
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Provides details on:
- Shipping windows
- Preparation date of the goods
- Online booking identification
- Detailed information on the goods
C. PO/SKU level
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Single line for each invoice of the specific supplier/certificate of acceptance of goods
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Offers more information regarding:
- Order number (PO)
- SKU
- Shipping windows
- Preparation date of the goods
- Online booking identification
- Detailed information of the goods
System integrations
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Our platform is integrated with all major industry operators, ensuring accurate data flow to meet the required timeframes.
Suppliers' onboarding and ongoing followup
A good relationship with your suppliers is crucial – right from the start. This is why we have created a detailed onboarding and follow-up program.
- Initial contact with the supplier: aimed at meeting key contacts and finalizing training activities
- Expectation formation: concerns the introductory phase with a focus on customer SOP management
- Technical training: tools, such as the online booking tool
- Constant assistance: personalized assistance for each supplier
- Quarterly reviews: maintain high quality performance in collaboration with suppliers
- Improvement programs: implemented with suppliers, if necessary
